ARC Spotlight

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Bob Jacobsen Honored by the Developmental Disabilities Council
of Contra Costa County

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Bob Jacobsen, of Walnut Creek, was awarded a 2014 Excellence in Service Award by the Developmental Disabilities Council of Contra Costa County. Jacobsen is a participant and mentor in Care Parent Network's support group providing emotional and informational support to fathers of young children who are newly diagnosed with developmental disabilities and special health care needs. Jacobsen has facilitated Just for Fathers, a support group that meets once a month providing parent-to-parent support and has organized family camping trips, picnics and parties. He has built a community of support that will last a lifetime for many fathers.




Concord Mayor Tim Grayson Visits Commercial Support Services in Concord

On Wednesday, May 7, 2014, Commercial Support Services (CSS) in Concord welcomed Concord City Mayor, Tim Grayson to tour the production center. Not only was Mayor Grayson supportive of what we do at CSS, he offered to help in any way he can to get work in the production centers and, to be a voice for CSS on a city, and state level.

Touring our elected officials and local business people is part of our ongoing effort to assure they know who CSS is and the great services we offer to them and other businesses.

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Mayor Grayson and Janet

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Mayor Grayson and Travis




Commercial Support Services Awarded “2013 Small Business of the Year”
by the Antioch Chamber of Commerce

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Martha Goralka - Antioch Chamber, Tracy Butler - Commercial Support Services, Michele Ternes - Contra Costa ARC, Sean Wright - Antioch Chamber, Jack Monroe - Antioch Chamber

On March 14, 2014, Commercial Support Services was awarded “2013 Small Business of the Year” by Antioch business owners. It all happened at the Antioch Chamber of Commerce Inaugural Ball, and there to receive this award was Tracy Butler, Program Coordinator at Commercial Support Services, and Michele Ternes, Director of Community Relations at Contra Costa ARC.

In addition, they received a beautiful plaque that says, “In recognition for your many contributions to the city and our citizens." They also received certificates of commendation from local elected officials.

“It was so nice to have Commercial Support Services be recognized by local businesses for the great work we do here,” said Tracy. “We were surrounded by many of our friends in the business community; it certainly was a very special evening,” adds Michele. And, celebrations continued with a luncheon, held on May 9, 2014, and hosted by East Bay Leadership Council, honoring award winning small businesses.

The plaque and certificates are proudly displayed at Commercial Support Services in Antioch.




Assemblymember Jim Frazier Tours Commercial Support Services in Antioch

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On October 22nd, 2013, Assemblymember Jim Frazier, District 11, toured Commercial Support Services in Antioch. While on the tour, Jim, as he asked to be called, received a warm welcome from the program participants, as well as details about the different jobs they were working on. Jim has become a fast friend of Contra Costa ARC, advocating for us on the assembly floor on a number of causes, and most recently, assisting with finding a new home for Lynn Center.




We Said Goodbye to Two of Our Best!

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Administrative staff members work “behind the scenes,” but their tireless efforts create a solid foundation for everything that happens in our programs. Gloria Del Barco and Sharon Davis, who handled our Accounting and Payroll Departments for a combined total of 30 years, both retired in 2013. We will always miss them, but we wish them a long, happy and fun-filled retirement!





Visitors from Bosnia

Guests Bojan Radic, Amra Fatusic, Dzevida Sulejmanovic

Lynn Center was host to an international group of educators from Bosnia who traveled across the world to tour and receive training from special educators in California. The tour was part of a three week training that included visits to California State University at Fresno, Spectrum Center Schools and Lynn Center. The Bosnian educators included Dzevida Sulejmanovic, Amra Fatusic and Bojan Radic who toured Lynn Center at Almond Grove on August 13th, 14th, and 15th. The Bosnian educators had expressed an interest in learning about various instructional methods and strategies that are research-based and proven as effective in the instruction of young children with developmental disabilities or developmental delays. They also toured Lynn Center classrooms at the Almond Grove campus, and observed in several classrooms. Lynn Center Staff Ernin Turner (Quality Support Specialist), Jackie C. and Shelley F. (Speech Pathologists) provided the tours and training. The visit ended with a field trip to Small World Park in Pittsburg.




Summer Fun at Commercial Support Services in Antioch!

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Spa treatments, karaoke, and dancing are just a few of the event highlights at CSS Antioch’s 2013 Summer Picnic. There was also great food, provided by Republic Services, who even showed up to do all the cooking!

The Summer Picnic is just one of many ways our friends at Republic Services support the CSS program. Since 1996, Republic has provided major work opportunities for individuals with intellectual and developmental disabilities at our productions centers and in community employment settings.

Republic Services (formerly Allied Waste) provides high quality comprehensive waste and recycling collection services for residential and commercial customers in Contra Costa County. For the last 16 years, their Municipal Services Manager, Susan Hurl, has been a great friend to CSS and a strong supporter of our services and our mission.

Thank you so much Susan!

Susan Hurl




Contra Costa ARC Hosts 2nd Annual “Go for the Gold” Fundraising Raffle!

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On May 31, 2013 a crowd of people attended our “Go for the Gold” raffle event hoping to win the coveted $1,000 American Express Card grand prize. But that wasn’t the only great prize; people also won play tickets, museum tickets, cash prizes, wine tastings, restaurant certificates and much, much more. The event took place in the lovely garden area of George Miller Center in Concord. The raffle was such a success, we plan to host another one in 2014.

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Prize table.


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Finally, the drawing started!


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Pick my ticket!


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Yummy appetizers!


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At your service.


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And the winner is . . .




Commercial Support Services—A Part of Our Local Business Community
CSS Hosts Two Chamber Mixers in 2013

Commercial Support Services - Antioch:

In February, 2013, CSS hosted the Business and Networking Mixer for the Antioch Chamber of Commerce. “We had a good crowd of local business people who were eager to learn about the services CSS offers to local businesses,” says Michele Ternes, Director of Community Relations at Contra Costa ARC. Two current CSS customers, Susan Hurl of Republic Services and Ervion Brown of Fresenius Medical, spoke to the group about their personal experience working with CSS and applauded the workers for high quality work and quick turn around times. “It’s always a good idea to get the word out about CSS and our services, and we did that, but best of all, we got a few new jobs for the workers,” says Tracy Butler, Program Coordinator at CSS in Antioch.

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RC Ferris and Susan Hurl of Republic Services network with Sandy Henry of Ready Print.

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Sean Wright of the Antioch Chamber of Commerce assists with the raffle give-away.


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Susan Hurl of Republic Services assists with the raffle give-away.


Commercial Support Services – Concord:

In September , CSS hosted a Business and Networking Mixer with the Concord Chamber of Commerce. Themed, “Let’s Get Engaged”, this mixer promised attendees the chance to “engage” in some great networking. There was a good crowd of business people in attendance, along with CSS workers present to show the guests their work and answer any questions. Most important though, CSS got a few new jobs as a result of hosting the mixer. Three current CSS customers, Susan Hurl of Republic Services, Monica Youngheim of Meridrew Enterprises, and Ervion Brown of Fresenius Medical, graciously spoke to the group about their experience working with CSS; all of them giving the workers accolades and encouraging other business people to use CSS services.

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Barbara Maizie chats with CSS participants, Leslie & Eva.


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Eva & Leslie discuss their work.


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Ervion Brown of Fresenius Medical, explains to the group the variety of jobs CSS performs for them.


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Dave Duart with long time customers, Monica & Robert, of Meridrew Enterprises.